Frequently Asked Questions
Find answers to common questions about Veronica’s features, setup, and troubleshooting.General Questions
What is Veronica?
What is Veronica?
Is Veronica free to use?
Is Veronica free to use?
How do I invite Veronica to my server?
How do I invite Veronica to my server?
What permissions does Veronica need?
What permissions does Veronica need?
Manage Messages, Moderate Members, Ban Members, Kick Members, Manage Roles, Manage Channels.Setup & Configuration
How do I change the command prefix?
How do I change the command prefix?
/setprefix prefix:! to change the server prefix. The default prefix is ,.How do I set up Auto-Moderation?
How do I set up Auto-Moderation?
/automod to open the interactive control panel. Select modules to enable and configure thresholds. See our Auto-Mod Guide for details.How do I set up the Jail system?
How do I set up the Jail system?
/jailsetup to automatically create the Jailed role and #jail channel. Then use /jail @user to isolate problematic members. See the Jail Guide.Can I disable certain features?
Can I disable certain features?
/settings panel or by not using them. Economy and leveling are opt-in via command usage.Features & Commands
How does the Global AFK system work?
How does the Global AFK system work?
/afk, it’s tracked across all servers where Veronica is present. When someone mentions you, Veronica notifies them of your AFK status and tracks missed mentions.How do I earn Vero Bucks?
How do I earn Vero Bucks?
- Sending messages (15-25 XP per message, 60s cooldown)
- Claiming daily rewards (
/daily) - Winning gambling games
- Participating in server events
How does the leveling system work?
How does the leveling system work?
/rank and compete on the /leaderboard.What is the AI Filter?
What is the AI Filter?
/automod panel with adjustable sensitivity.Troubleshooting
Veronica isn't responding to commands
Veronica isn't responding to commands
- Verify Veronica is online (green status)
- Check you’re using the correct prefix (default:
,) - Ensure Veronica has
Send Messagespermission in the channel - Try using slash commands:
/help - Check if the bot is rate-limited or experiencing downtime
I'm getting permission errors
I'm getting permission errors
- Ensure Veronica’s role is above the roles it needs to manage
- Verify Veronica has the required Discord permissions
- Check if you have the necessary permissions to use the command
- Ensure you’re not trying to moderate someone with a higher role
Auto-Mod isn't working
Auto-Mod isn't working
- Confirm modules are enabled in
/automod - Check that users aren’t whitelisted or have exempt roles
- Verify Veronica has
Manage MessagesandModerate Memberspermissions - Ensure the channel isn’t in the exempt channels list
Jail system not working
Jail system not working
- Run
/jailsetupto initialize the system - Ensure Veronica’s role is above the “Jailed” role
- Verify the #jail channel exists
- Check that Veronica has
Manage Rolespermission
Economy/Leveling not tracking
Economy/Leveling not tracking
- Ensure you’re not on cooldown (60s for messages)
- Check that the channel isn’t ignored for XP/economy
- Verify you’re not a bot (bots don’t earn XP/currency)
- Try using
/balanceor/rankto initialize your profile
Premium Features
What are Premium features?
What are Premium features?
How do I get Premium?
How do I get Premium?
Technical Questions
What technology does Veronica use?
What technology does Veronica use?
- TypeScript for type-safe code
- discord.js v14+ for Discord API interaction
- MongoDB for data persistence
- Google Gemini AI for content moderation
- Node.js runtime environment
Is my data safe?
Is my data safe?
Can I self-host Veronica?
Can I self-host Veronica?