Ping on Join
Automatically ping (mention) new members when they join your server. The ping is sent to a designated channel and automatically deleted after 5 seconds, ensuring members receive a notification without cluttering the channel.Quick Setup
Configure Welcome System
Ping on Join is part of the welcome system configuration.
Welcome panel initialized.
Enable Ping on Join
Use the welcome panel to enable ping on join and set the destination channel.
Notification module toggled to ON.
Next Steps
Auto-Roles
Combine pings with automatic role assignment for new users.
Welcome Messages
Create a complementary greeting to follow the notification.
Ping on Join is configured through the Welcome System. It’s a separate feature from welcome messages and can be enabled independently.
How It Works
When a new member joins:Configuration
Ping on Join is configured through the Welcome System:- Enabled: Toggle ping on join on/off
- Channel: Set which channel receives the pings
Use Cases
Member Notifications
Ensure new members get a notification immediately upon joining, even if they don’t read the welcome channel.
Staff Alerts
Ping new members in a staff channel to alert moderators of new joins.
Verification Prompt
Use pings to draw attention to verification instructions or rules.
Community Engagement
Encourage existing members to greet newcomers by pinging in a welcome channel.
Best Practices
Use a Dedicated Channel
Use a Dedicated Channel
Create a
#welcome or #arrivals channel specifically for pings to avoid disrupting other conversations.Combine with Welcome Messages
Combine with Welcome Messages
Use ping on join alongside welcome messages for maximum visibility and engagement.
Consider Server Size
Consider Server Size
For very large servers with frequent joins, ping on join may cause notification spam. Use sparingly or disable.
Set Channel Permissions
Set Channel Permissions
Make the ping channel read-only for members to prevent chat clutter.
Auto-Delete Behavior
The ping message is automatically deleted after 5 seconds to:- Prevent Clutter: Keep channels clean without manual cleanup
- Maintain Privacy: Remove member mentions from public view quickly
- Reduce Spam: Avoid overwhelming channels with join pings
The 5-second delay ensures the member receives the notification before the message is deleted.
Example Workflow
Combining with Other Features
Ping on Join works seamlessly with other welcome features:Welcome Messages
Send a welcome message in the same channel as the ping.
Auto-Roles
Automatically assign roles when members join.
DM Welcome
Send a private welcome message via DM.
Booster Messages
Separate system for thanking server boosters.
Troubleshooting
Pings not sending
Pings not sending
- Verify ping on join is enabled in
/welcome setup - Check that the channel still exists
- Ensure Veronica has Send Messages permission
Pings not deleting
Pings not deleting
- Verify Veronica has Manage Messages permission
- Check that the message isn’t being deleted by another bot
Members not receiving notifications
Members not receiving notifications
- Ensure members have notifications enabled for the server
- Check that members haven’t muted the welcome channel
- Verify the ping is actually mentioning the user
Privacy Considerations
Advanced Configuration
For more control over welcome features, explore the full Welcome System:- Welcome messages (channel + DM)
- Goodbye messages
- Ping on join
- Auto-roles
- Custom embed formatting