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Support & Community

Need help with Veronica? Want to connect with other users? This page provides all the resources you need.

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Getting Help

Documentation

Browse comprehensive guides, tutorials, and command references.

FAQ

Find answers to frequently asked questions.

Support Server

Join our Discord for live support and community discussions.

GitHub Issues

Report bugs and request features on GitHub.

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Support Channels

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Discord Support Server

Join our official support server for:
  • Live Support: Get help from staff and community members
  • Announcements: Stay updated on new features and updates
  • Feature Requests: Suggest new features and improvements
  • Bug Reports: Report issues and get quick fixes
  • Community: Connect with other Veronica users
Join Support Server

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GitHub

Use GitHub for:
  • Bug Reports: Submit detailed bug reports with logs
  • Feature Requests: Propose new features with use cases
  • Documentation: Contribute to documentation improvements
Visit GitHub Repository

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Reporting Bugs

When reporting a bug, please include:
1

Describe the Issue

Clearly explain what went wrong and what you expected to happen.
Core problem identified.
2

Provide Steps to Reproduce

List the exact steps to reproduce the bug:
  1. Run command X
  2. Do action Y
  3. Observe error Z
    Reproduction steps confirmed.
3

Include Error Messages

Copy any error messages or unexpected bot responses.
Logs or screenshots attached.
4

Add Context

Mention your server size, permissions, and any relevant configuration.
Environment details provided.

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Feature Requests

Have an idea for a new feature?
1

Check Existing Requests

Search the support server and GitHub to see if it’s already been suggested.
2

Describe Your Idea

Explain what you want and why it would be useful.
3

Provide Use Cases

Give examples of how the feature would be used.
4

Submit

Post in the support server’s #suggestions channel or create a GitHub issue.

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Community Guidelines

When participating in our community:
Treat all members with respect. No harassment, hate speech, or discrimination.
Keep discussions relevant to Veronica and Discord server management.
Avoid spamming commands, messages, or mentions in the support server.
All members must follow Discord’s Terms of Service and Community Guidelines.

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Contributing

Want to contribute to Veronica?

Documentation

Help improve our docs by suggesting edits or writing new guides.

Translations

Translate Veronica into other languages (coming soon).

Beta Testing

Test new features before they’re released to the public.

Premium Support

Support development by becoming a premium member.

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Contact

For urgent issues or security vulnerabilities, please contact us directly rather than posting publicly.

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Social Media

Stay connected with Veronica:
The fastest way to get help is through our Discord support server, where staff and community members are active 24/7!